Refund & Cancellation Policy

Last updated 10 October 2026

1. Subscriptions

Subscription fees are charged in advance for each billing period and give immediate access to the features of your plan.

2. Cancellation

You can stop your subscription at any time by writing to kp@pharmarmex.com. Your plan stays active until the end of the period already paid for and is not renewed after that.

3. Refunds

Fees for a period that has started are generally not refundable. If you were charged in error or charged twice, write to kp@pharmarmex.com within 7 days and we will refund the incorrect amount within 7–10 working days to the original payment method.

4. Trials

Free trial periods, where offered, are not charged and need no cancellation.

5. Goods

The platform does not sell goods or collect payment for them. Returns, refunds or cancellations of any product order are handled directly between buyer and seller.